Our Process
What All JENTRIXA Packages Include
Core Inclusions
Regardless of which package you choose, every client receives the following foundational support and tools:
Dedicated Support
- Access to a client success representative
- Priority communication via WhatsApp & email
- Clear response-time expectations
- Ongoing guidance for content, branding, and strategy
Monthly Reporting
Every package includes a report that provides:
- Social media performance summary
- Growth analytics (reach, engagement, clicks)
- Website SEO/keyword updates
- Ad performance (where applicable)
- Recommendations for the next month
Performance Package gets a more advanced AI dashboard, but all packages get monthly insights.
Content Storage & Branding Library
We maintain a brand library for your business:
- Logos
- Fonts
- Templates
- Color palette
- Stock imagery
- Reels and creative assets
This ensures every post, flyer, or reel stays consistent and on-brand.
Centralized CRM + Dashboard (Client Portal)
Every client gets a simplified CRM-style dashboard where they can:
- Upload materials (logo, photos, offers)
- Review design drafts
- Approve or request revisions
- Track content progress (posts, flyers, reels, etc.)
- Track monthly marketing tasks
- Communicate with the team in one place
Perfect for keeping everything organized without endless message threads.
Design Approvals Workflow
A streamlined feedback system for all creatives:
- Approve designs with one click
- Leave comments directly on graphics or videos
- Request modifications
- Track version history
Final files delivered in your preferred formats
Coordination & Scheduling
- Pre-month content planning
- Review & approval before posting (except Unlimited Graphics, which is design-only)
- Weekly communication touchpoints
24/7 Submission for Requests
You can submit tasks anytime through:
- Dashboard
(Work is done during business hours, but requests are logged 24/7.)
